Natural-language product discovery
Shoppers can describe what they need by product type, color, size, use case, or budget.
AI shopping guidance for Shopify
Help every shopper find the right product.
Turn product questions into guided shopping conversations with catalog-based recommendations, store answers, confirmed cart actions, and human support when it matters.
✓ Theme app extension
✓ No theme code editing
✓ Free plan available
DiscoverCatalog-based recommendations
GuideProduct and policy answers
ConvertConfirmed cart actions
LearnConversation analytics
Built for helpful shopping conversations
From “What should I buy?” to the next confident step
Give customers useful guidance while keeping catalog information, cart control, branding, and support in your hands.
Catalog-based recommendations
Present product cards using current store information, including images, prices, options, and storefront links.
Customer-confirmed cart actions
Prepare supported cart changes and require shopper confirmation before completing the action.
Policy and FAQ answers
Help customers find shipping, returns, policy, and store information without leaving the conversation.
Brand-ready storefront chat
Control the greeting, hover message, colors, launcher icon, position, mobile spacing, and product buttons by plan.
Human support handoff
Offer a support page or WhatsApp link with a merchant-defined message when customers need personal help.
Designed for mobile and desktop
A polished shopping assistant that fits the storefront
Keep the experience responsive across screen sizes. Merchants can preview placement, control mobile availability, and adjust spacing before launch.
- ✓ Product cards with View product and Add to cart actions
- ✓ Separate customer-message and action-button colors
- ✓ Ten launcher icon choices
- ✓ Saved conversations across storefront navigation
Setup guide
Launch in three guided steps
The embedded checklist keeps setup clear and directs merchants to the right Shopify surfaces.
Install and customize
Install from the Shopify App Store, open Assistant settings, choose the assistant identity and support options, then save.
Enable the app embed
Open the theme editor, enable GreatsHub: AI Shop Assistant under App embeds, and save the theme.
Test the storefront
Ask for a product recommendation, try an available cart action, and confirm the human-support fallback.
Ready to add guided shopping to your store?Install the app, then follow the launch checklist in Shopify Admin.
Install app
Control and visibility
Customize the experience. Understand shopper intent.
Use the embedded dashboard to configure your assistant and review how customers interact with it.
Conversations
Messages
Products recommended
Add to cart
Checkout clicks
Token usage
Analytics availability and customization controls depend on the selected plan.
Video walkthrough
See how to install and launch the assistant
Follow the guided video to configure the assistant, enable the Shopify theme app embed, and test it on your storefront.
Read the complete FAQ
Flexible plans
Start free and unlock more as your store grows
Choose or change your plan through Shopify. Exact pricing and current plan details are shown on the app listing and inside the app.
Product discovery essentials
Start with catalog product search and the core storefront experience.
Cart-ready assistance
Add cart actions and basic storefront customization.
Insights and store answers
Unlock policies, analytics, multilingual options, and more merchant controls.
Voice and advanced shopping support
Add voice input, message avatars, verified order tools, product-button styling, and priority support.
Complete design and analytics
Add custom backgrounds, widget colors and radius, launcher animations, custom icons, and visual analytics.
Frequently asked questions
Helpful answers before you install
Need something else? Contact our support team and include your myshopify.com domain.
View all FAQsDoes the app edit my Shopify theme code?
No. The storefront widget is delivered through a Shopify theme app extension and is enabled from the theme editor’s App embeds section.
Can shoppers add products to their cart?
Supported plans can prepare cart actions. The app requires customer confirmation before completing a cart change.
Can I customize the chat design?
Yes. Available controls include launcher colors, icon, position, messages, mobile spacing, and plan-based background and product-button options.
Can customers contact a person?
Yes. Add a support URL or WhatsApp number and configure the message that is pre-filled for the customer.
Does the app work on mobile?
Yes. The widget has responsive mobile behavior, separate mobile availability, and adjustable mobile bottom spacing.
Where can I review usage?
The embedded Analytics page provides date filtering, conversation and message activity, product and cart metrics, charts, and CSV export according to plan.
GreatsHub: AI Shop Assistant
Install on Shopify